Customer Reviews


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We take security seriously. At Homestead Self Storage, security isn’t just solid locks, it’s in everything we do. From our storage rooms to surveillance systems, we ensure the safety of your belongings 24 hours a day.

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I loved storing my belongings at this location. If I ever need to use storage again I will be back! The unit was clean and cool in the summer while I was using the unit. The office space was also clean and organized. The lady who assisted me was wonderful. very friendly and easy to work with. I recommend using Homestead storage!

Destiney S.
Central Avenue

For eight years I rented two environmentally controlled storage spaces at Homestead Storage on Central Avenue in Billings, Montana. Because I was storing collectibles that were sold over that period of time, I visited the storage unit more frequently than most people who store things. The staff was always helpful and pleasant.

The grounds and buildings were always clean and maintained. When one of the sensors that turns on the light malfunctioned, it was replaced by my next visit.

The final year I rented the two units, I spent many hours at the facility. Because of this I used the restroom facilities many times. The restroom was always clean and well stocked. I also needed to purchase supplies to box and ship items. The staff was always helpful with my purchases and made cost saving suggestions regarding how best to build a custom box. Because my experience with Homestead Storage was very positive, I highly recommend the Homestead Storage on Central.

Elizabeth M.
Central Avenue

This place is the best! I am from Colorado and was up in Billings to help my oldest daughter. The staff was very knowledgeable and friendly. This place is very well kept up and clean! They made a very stressful situation easy to deal with and I was very comfortable with knowing my daughters things would be taken care of. I highly recommend this place! Excellent customer service!

Debbie D.
Central Avenue

Staff is friendly and always willing to help. Have rented two different units and they made the process of switching them a breeze! Highly recommended to anyone.

West End

My wife and I moved to Montana from Michigan, and found it necessary to store most of our belongings for almost 18 months. Our experience with Homestead Self Storage couldn’t have been better, and we attribute that to Julie, the manager of the Central Avenue location. Over those 18 months we kept adding storage units until we had rented a total of six. Every time we contacted Julie she was extremely helpful and friendly, and made sure that our needs were met as quickly as possible. In December 2015 our new house was finally ready, and Julie once again helped us with the rental of two Budget trucks for the movers. The move went smoothly, and again, we have Julie to thank for that. We would not hesitate to use Homestead Self Storage again should the need ever arise, and recommend this location (and Julie) highly.

Greg G.
Central Avenue

I called last minute on a Saturday afternoon and the gal was very helpful and helped me get a storage unit immediately!

West End

Unit was easy to access, area always clean, roller cart always available, staff is super friendly and customer oriented. The location was always clean, bathrooms, hallways, access routes with snow removed quickly. I’ll be back…

Jay S.
Central Avenue

We rented a unit for about a year. The staff was always very friendly and the facility was always clean and in great shape. We will recommend you to anyone we know with storage needs. Thank you.

Mike and LaVonne C.

We needed a storage unit for a month. We picked Homestead Storage because of how safe we knew all our belongings would be, but the staff was amazing. They were so nice and understanding. I would recommend them and we will come back to them if we ever need storage again.

Britin C.

The cleanest and most helpful place I’ve ever rented from.

April C.
West End

Walked in for packing supplies, and Q&A customer service was one of the best around.

Don G.
West End

Great customer service, Cynthia is more than professional, courteous, and down right friendly. She took the time to look things up and explain all our options. I will be coming back either for my supply’s and when I need to rent anything else.

Lowell G.
West End

Very friendly and professional staff. Units were clean.

Jamie F.
Central Avenue

Was moving and needed a place to store stuff between the time my lease was up and I could get in my new place due to some additional construction issues. The climate control was great and all was in good shape. Lots of security access kept things in good shape. I have used climate control in other places I have lived before but this was by far the best since they actually kept it in the 70’s and others that meant the mid 80’s (better than a hot Louisiana summer but not a lot). There are only 2 down sides to the place. First is not their fault but it Enterprise and the people who rent there who make getting in and out harder for you if you are in the climate control part. Second, the 5 am to 9 pm hours. I would have liked them to be open until 10 especially in the summer since there is daylight then and I could have worked longer when it was cooler.

David A.
West End

Homestead Storage on the West End (20th Street) was absolutely amazing. The facilities were amazing, clean, and well-secured. The employees were extremely nice and made the entire process smooth and efficient. I would highly recommend using Homestead Storage for all your future storage needs. They do a great job and really care about their customers and facilities. Great job, Homestead!

Aaron L.
West End

The unit was very clean and having access at other than normal hours was very helpful. The staff was always friendly and accommodating with all of my needs. If I ever need storage I will be sure to come back.

Chad F.
Central Avenue

My wife and I recently rented a Budget Truck and we have never been more impressed with the level of service we received from Julie, the manager. We had started our planned move with a trip to your primary competitor, but Julie quickly made us forget all about them. “I’ll have the truck you want when you want it if I have to drive to Belgrade the night before and get it,” she told us. From that point forth, we were (and are) loyal Budget customers. We found Julie to be friendly, encouraging, knowledgeable and, well, fun to be around. We were always amazed at her energy and her willingness to throw herself into any task. You are fortunate to have an employee like Julie, and we are singing her praises to everyone we know.

Henry S.

Great people and great first experience with y’all! Definitely come back when need another unit.

Cody T.
West End

We had a great experience with Homestead Storage. We’ve used them at two different times, and they have been accommodating, and very friendly both times, which I love. Thank you so much! 🙂

Kathy J.
West End

When I first signed up, the guy behind the counter was very friendly and did a great job explains the “lay of the land.” Every time I returned things were always clean, easily accessible, and handy.

Kevin R.
Central Avenue

My experience at homestead storage was fantastic! I had a clean unit and was very secure. The staff was very friendly and helpful. Very easy to deal with! I recommend this company to anyone.

Dwayne S.
West End

This was our first time using a storage unit and I was impressed with the area and the security. Wendy was very helpful and explained everything, came and helped us when we had a problem with our lock. Great customer service.

Jim A.
West End

Friendly people good clean areas!!

Johnathon S.
Central Avenue

Getting a unit, getting access, paying the monthly rent – all was easy to do. The storage areas are clean and well lit, carts are always available. I would definitely use a Homestead unit again. 5 Stars!!!

Kathy S.
West End

What a wonderful experience using Homestead Storage! Convenient & Clean. The staff was helpful, friendly & professional! We would highly recommend using this facility!

S. R.
Central Avenue

Well-managed, safe, dry, clean, simple to access, conveniently planned–this is the best storage experience EVER. I cannot imagine being satisfied with any other storage company!

Laura L.
Central Avenue

I love this place. All my stuff was safe and secure while I looked for a place to live. Convenient location, easy access, and multiple exit gates makes for a great experience.
Friendly staff always ready to help, professionals. No deposit and no cleaning, and modest rates for a huge 10X20, sign me up.
Thanks guys, I’ll be back.

Charles P.
Central Avenue

We dealt with Homestead Storage for the first time today and I was very impressed with the service received. It was an unusual situation, we initially leased a unit, then found we didn’t need it, but the people at the Central location were kind and courteous throughout the whole process. I was impressed with the security of the location, but even more impressed with the people working there. They are knowledgeable and friendly, it was a pleasure to do business with them and if I ever need a storage unit in the Billings area they are the only one I will call.

Ed K.
Central Avenue

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 20th Street - West End Billings Heights Central Avenue

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